Context
Care between appointments
Between appointments, the app brings together tasks, records, and progress information. Conecta’s onboarding did not clearly explain what patients could do or where they should begin.
Enlarge image ↗Problem
The next step was unclear
The onboarding and information architecture review showed that patients could start using the app without understanding their tasks or the next step.
Approach
Reorganizing navigation and tasks
I reviewed recurring patterns in other health and nutrition products. I then reorganized the information architecture and used wireframes to review the navigation.
- Redesign focused on reducing drop-off.
- Creation of new consistent visual patterns.
Enlarge image ↗Solution
A clearer path through the app
In the high-fidelity interface, I applied the new flow and defined visual patterns to keep the screens consistent.
Enlarge image ↗Impact and learnings
More app usage time
The concept guides the onboarding step-by-step and reorganizes the task view. After internal measurement, app usage time increased by an average of 50%. This engagement made it easier for nutritionists to track clinical progress, resulting in higher treatment adherence.
